Melbourne Private Hospital at Royal Parade in Parkville, VIC

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Reviews about Melbourne Private Hospital

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  I stayed in Melbourne Private for 3 nights for surgery. The nurses and Dr’s were excellent and cared for me very well. It’s a great location and a 3 minute walk to a good food court, newsagency etc.
  Jat

  September 25, 2017
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  The day I was admitted onto the Cardio-Thoracic ward it had run out of vacutainers for collecting the blood. The nurse took blood with a syringe but lost quite a lot of it from the 3 sites she tried. The blood had soaked the sheet and the sheet was not changed until I left 3 days later Pre-theatre I was given mens TED stockings as they had run out of ladies sizes. I was moved to a share ward from my private room as a very sick patient needed it - I didn't mind that at all however there was no privacy curtain at the end of the bed. The nurse and also the Consultant both commented on this lack as being unsatisfactory. I was not taken to the shower at all and the only time I relied on a nurse to help me to the bathroom I was left for 35 minutes as she had forgotten me and I made my way back on my own. I received 4 different instructions within one hour. I was told to lay down for 4 hours post-op but then a nurse said I should get up after 2 hours. I explained what I had been told in theatre but she over-ruled that and sat me up and I started to bleed. 4 staff attended and stemmed the bleeding and said I was to lie down again for a further 2 hours. I was told the Doctor would be coming to see me following this. I waited and later asked if he was coming and was told no, he doesn't do evening rounds. My food tray was consistently left out of reach and was taken back untouched. I asked for some ice cream post-operation as I had a sore throat. It was a 6 hour op and under general anaesthetic so my thoat was very uncomfortable. None of the nurses bothered to get me some and my water ran out at 8pm and was not refilled until the following morning despite many promised to do so. I never had the bed made, or even straightened during the 3 day stay. My tablets were consistently given late in the evening - due at 6pm and given at 8.30 - 9pm. When was moved from the single room the lady in the shared room had 11 visitors from the time I arrived post-operation until 8.30pm including a small child who was there from 3.00 till 630. They were extremely loud, being a Mediterranean family, which normally wouldn't worry me but straight from theatre I was feeling very unwell. I mentioned this to the staff and so did my husband but nothing was done. He eventually asked them to be a little quieter which they did not a while until the next wave arrived and then it was back to full volume. I appreciate the policy of relaxed rules but some consideration should be given to the other patients and perhaps if the patient is going to have that number of visitors they should be asked to go to another waiting room or such. Several of the nurses admitted that they were loud but none did anything about it. This other patient I was sharing with had just come in for tests the following day and so was fit. All in All a dreadful experience apart from the Theatre staff in the Cath. Lab. They were extremely professional, friendly and quitely efficient. I cannot commend they highly enough. Such a pity the ward experience let the hospital down.
  Trish Yates

  January 23, 2017

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